Privacy Policy

We use collected information for the following purposes:

• Provide Services: To operate and maintain the platform
• Personalization: To customize your experience and recommendations
• Communication: To send notifications, updates, and support responses
• Analytics: To understand usage patterns and improve our services
• Security: To detect fraud, abuse, and security threats
• Compliance: To comply with legal obligations and enforce our terms
• Marketing: To send promotional content (with your consent)

We DO NOT sell your personal information. We may share data in the following circumstances:

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze usage patterns and improve performance
• Provide personalized content and recommendations
• Measure advertising effectiveness

You can control cookies through your browser settings. However, disabling cookies may limit some features of the platform.

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (SSL/TLS) and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Secure backup and disaster recovery procedures
• Employee training on data protection

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

We retain personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account data: Until account deletion or 2 years of inactivity
• Transaction records: 7 years (legal requirement)
• Analytics data: 26 months
• Support tickets: 3 years

After these periods, we securely delete or anonymize your data.

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data in a structured format
• Opt-Out: Unsubscribe from marketing communications
• Object: Object to processing of your data
• Restrict: Request restriction of processing

To exercise these rights, contact us at privacy@cryptopresales.com

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority
• Right to data portability
• Right to object to automated decision-making

We process your data based on consent, contractual necessity, legal obligation, or legitimate interests.

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately, and we will delete such information.

Our platform may contain links to external websites not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their privacy policies. We encourage you to review the privacy policy of every site you visit.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Continued use of the Services after changes constitutes acceptance of the updated policy.